I understand we came at late hours but if they are working during this time shouldnt they be professional enough to deliver the required services? Or don’t even open till late hours if the employee’s can’t take the night hour shifts. So decided to try your place which had availability. I frequent various massage parlours and just so happened that we were last minute today and i had three other friends with me. I wouldnt have wasted my time travelling all the way to Kovan just for such horrible experience. I hope you could understand the frustration I felt when i wasted $50 on my body which ended up feeling no difference. I paid for a service but it was not even closed to being delivered given the fact that she was sleeping on the job. I was not even offered any form of compensation or at least for her to look into it and get back to me on it. She took note of my incident and only apologised. Michelle even agreed that was probably the case. Immediately i came out of the room and told michelle that her masseuse was probably too tired that she kept sleeping on me. I technically paid $50 just to apply oil on my body. Seeing this, I quickly ended the massage which was about 10 mins earlier. Only cause I asked her to do it harder, She put her elbows on my leg and rubbed a little, leaned her back against the wall, put her head on her forearm and she fell sleep which results her in falling asleep on my legs.2. Furthermore she spent a lot of time massaging my back so when it was finally time to turn in front, i took a peek underneath the eye towel just to confirm my suspicion and turned out she was really sleeping. Even after she acknowledged, it was still the same. But it took her so many “Huh / Shen me” before understanding that I wanted it harder. I also asked for her to press harder cos i didn’t feel anything. She’ll technically apply oil on my body rub a little and literally stop(cause she fell asleep). Since it started from the back massage, I could only try to figure what she was doing by the actions i felt. ![]() And she kept falling on me while massaging. In the end, i opted for the oil massage for one hour without expecting that i would be wasting my $50 1. She was so nice and welcoming by the way. was extremely disappointing.My three friends and i had called and booked slots which was available between 00:45 am to 1:00amUpon arrival, Michelle (if i get her name right) the receptionist explained to us the packages. Dear Knead Press Spa KovanI had just visited your massage parlour on 26th October 2020 and regret to inform that it.
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